Cookie Policy

Last Updated: January 2025

Introduction

This Cookie Policy explains how PokerVis ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our platform. This policy should be read together with our Privacy Policy and Terms of Service.

By using PokerVis, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies help websites recognize your device and remember information about your visit, such as your preferences and actions.

Types of Technologies We Use

Cookies: Small text files stored on your device
Local Storage: Browser storage used for preferences and session data
Session Storage: Temporary storage that expires when you close your browser
Log Files: Records of your activity automatically collected by our servers

Why We Use Cookies

We use cookies to:

Keep you logged in to your account
Remember your preferences and settings
Understand how you use our platform
Improve our services and user experience
Ensure security and prevent fraud
Analyze platform performance and usage patterns

Categories of Cookies We Use

1. Essential Cookies (Required)

These cookies are necessary for the platform to function properly. You cannot disable these cookies as they are essential for using PokerVis.

Purpose:

Authentication (keeping you logged in)
Security and fraud prevention
Session management
Account access and authorization
Core platform functionality

Examples:

auth_token: Manages your login session (AWS Cognito)
session_id: Identifies your current session
csrf_token: Prevents cross-site request forgery attacks
user_preferences: Stores essential account settings

Duration:

Session cookies (deleted when you close browser) or persistent cookies (up to 30 days)

Legal Basis:

These cookies are strictly necessary for providing the service you requested.

Can You Block Them?

No - the platform will not function without these cookies.

2. Analytics Cookies (Optional)

These cookies help us understand how users interact with PokerVis so we can improve the platform.

Provider:

Google Analytics

Purpose:

Track page views and user journeys
Measure feature usage and engagement
Identify technical issues and errors
Understand user behavior patterns
Optimize platform performance

Examples:

_ga: Distinguishes unique users (Google Analytics)
_gid: Stores session information (Google Analytics)
_gat: Throttles request rate (Google Analytics)

Data Collected:

Pages visited and time spent
Device type, browser, operating system
General location (city/country level)
Referral source (how you found us)
Anonymous usage patterns

Important Notes:

Google Analytics uses anonymized IP addresses
No personally identifiable information is collected
Data is aggregated and used for statistical purposes only
See Google's Privacy Policy: https://policies.google.com/privacy

Duration:

Up to 2 years

Legal Basis:

Consent (you can opt-out)

Can You Block Them?

Yes - see "How to Control Cookies" section below

3. Functional/Preference Cookies (Optional)

These cookies remember your choices and preferences to provide a personalized experience.

Purpose:

Remember your theme preference (dark mode)
Store your dashboard layout preferences
Remember filter and sort settings
Store chart and visualization preferences
Remember your preferred currency and timezone
Save your table column configurations

Examples:

theme_preference: Stores your dark/light theme choice
dashboard_layout: Remembers your dashboard configuration
chart_preferences: Stores your visualization settings
timezone: Your preferred timezone for session data

Duration:

Up to 1 year

Legal Basis:

Consent and legitimate interest in providing personalized service

Can You Block Them?

Yes, but your experience may be less personalized and you may need to reset preferences each visit

4. Performance Cookies (Optional)

These cookies help us monitor and improve platform performance.

Purpose:

Measure page load times
Track API response times
Monitor error rates
Identify performance bottlenecks
Optimize user experience

Duration:

Session or up to 30 days

Legal Basis:

Legitimate interest in maintaining platform performance

Can You Block Them?

Yes - see "How to Control Cookies" section below

Third-Party Cookies

Google Analytics

We use Google Analytics to understand how users interact with our platform. Google may use cookies to collect data about your usage of PokerVis and other websites.

Data Shared with Google:

Anonymous usage statistics
Device and browser information
General geographic location

Google's Use of Data:

Google uses this data according to their own privacy policy
Google may use data for their own advertising services (not controlled by us)
You can opt out of Google Analytics using browser extensions

Learn More:

Google Analytics Privacy: https://support.google.com/analytics/answer/6004245
Google Privacy Policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout

Stripe (Payment Processing)

Stripe may use cookies when you make payments. Stripe's use of cookies is governed by their privacy policy.

Learn More: https://stripe.com/privacy

How We Use Cookie Data

What We Do:

✅ Analyze aggregated, anonymized usage patterns
✅ Improve platform features and user experience
✅ Identify and fix technical issues
✅ Optimize performance and loading times
✅ Understand which features are most valuable to users

What We DON'T Do:

❌ Sell cookie data to third parties
❌ Use cookies for targeted advertising
❌ Share identifiable information with advertisers
❌ Track you across other websites (except Google Analytics)
❌ Use cookies to access your poker session data

How Long Do Cookies Last?

Session Cookies

Temporary cookies deleted when you close your browser
Used for authentication and session management

Persistent Cookies

Remain on your device for a set period:

Essential cookies: Up to 30 days
Analytics cookies: Up to 2 years
Preference cookies: Up to 1 year
Performance cookies: Up to 30 days

How to Control Cookies

You have several options to control or disable cookies:

1. Browser Settings

Google Chrome:

Click the three dots (⋮) in the top-right corner
Go to Settings → Privacy and security → Cookies and other site data
Choose your preferred cookie settings
To block specific cookies: Site Settings → View permissions and data stored across sites

Firefox:

Click the three lines (≡) in the top-right corner
Go to Settings → Privacy & Security
Under Cookies and Site Data, choose your preferences
Click "Manage Data" to remove specific cookies

Safari:

Go to Safari → Preferences
Click Privacy tab
Choose your cookie preferences under "Cookies and website data"
Click "Manage Website Data" to remove specific cookies

Microsoft Edge:

Click the three dots (•••) in the top-right corner
Go to Settings → Cookies and site permissions
Click "Cookies and site data"
Choose your preferred settings

Note: Blocking essential cookies will prevent you from using PokerVis properly.

2. Opt Out of Google Analytics

Browser Extension:

Install the Google Analytics Opt-out Browser Add-on:

https://tools.google.com/dlpage/gaoptout

Manual Opt-out:

Some browsers offer "Do Not Track" settings that may be honored by Google Analytics.

3. Private/Incognito Browsing

Using private or incognito mode in your browser will:

Not save cookies after you close the session
Prevent long-term tracking
Require you to log in each time

Note: You'll need to reset all preferences each session.

4. Third-Party Cookie Blockers

You can use browser extensions or software to block cookies:

uBlock Origin
Privacy Badger
Ghostery

Warning: Aggressive cookie blocking may break platform functionality.

Mobile Apps (Future)

If we develop mobile applications in the future, we may use mobile-specific identifiers and technologies similar to cookies. We will update this policy accordingly and notify users of any changes.

Do Not Track Signals

Some browsers offer "Do Not Track" (DNT) signals. Currently, there is no industry standard for how to respond to DNT signals. We do not specifically respond to DNT signals, but you can control cookies through the methods described above.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

Changes in our cookie usage
New features or technologies
Changes in laws or regulations
User feedback and best practices

How We Notify You

We will update the "Last Updated" date at the top of this policy
For material changes, we will notify you via email or prominent notice on the platform
Continued use of PokerVis after changes constitutes acceptance

We encourage you to review this Cookie Policy periodically.

Your Rights

Depending on your location, you may have rights regarding cookies and personal data:

European Economic Area (GDPR)

Right to withdraw consent for non-essential cookies
Right to access data collected via cookies
Right to object to processing

California (CCPA)

Right to know what data is collected
Right to opt-out of sale of personal information (we don't sell data)

Singapore (PDPA)

Right to withdraw consent
Right to access personal data

To exercise these rights or for questions about cookies, contact us at support@pokervis.com

Contact Us

If you have questions about our use of cookies or this Cookie Policy:

Email: support@pokervis.com

Response Time: We aim to respond within 3-5 business days

For technical questions about managing cookies in your browser, please refer to your browser's help documentation.

Related Policies

For more information about how we protect your privacy, please review:

PokerVis

Operated from Singapore

Email: support@pokervis.com